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Using ConexED

Making An Appointment:

 

To learn how to make an appointment using our ConexED scheduling widgets either here on our website, straight from ConexED's website, or from within your course, please watch the following video: 

Scheduling on ConexED video.

If you'd rather read through a written training, you can also find that here:

Scheduling on ConexED

Setting Your Time Zone: Also, keep in mind that you will need to set your time zone. To get your settings correct, once you have logged in, go to the menu on the left side and select 'Settings & Documents'----> 'Office Hours and Settings'----> 'Scheduler Settings'----> 'Select your Time Zone.' Doing this will ensure that your ConexED meetings with your instructors and tutors are at the right time.
Virtual Appointment ConexED Link Breakage: If your tutor is not in the room when you arrive, please do not leave the room. Leaving the room early will break the room link and make it no longer usable to you. Instead, wait in the room for your tutor to join. They may be wrapping up a previous appointment. However, feel free to message them or send them an email while you wait if they are more than a few minutes late. 

If you still need assistance, feel free to contact our office with any questions you might have at success@byu.edu or 801-422-7024. We'd be happy to help.

Contact Us

Business Hours

Monday–Friday (except holidays)
8:00 a.m.–5:00 p.m. mountain time
Closed Tuesdays 10:45 a.m.–noon for university devotionals.

Customer Support

Toll-Free: 1-800-914-8931
Local: 801-422-2868
Fax: 801-422-0102
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BYU Student Success Center

451 Harman Continuing Education Building (HCEB)
770 E University Pkwy
Provo UT 84602

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801-422-7024
academicsuccess@byu.edu

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